31.12.2024

SportBenefit Conditions of Use

Effective Date: 31.12.2024

Welcome to SportBenefit! We’re thrilled to have you as a valued member. Please take a moment to read and understand our Conditions of Use before completing your registration. These rules are designed to ensure a smooth and enjoyable experience for all members. By registering, you agree to comply with these conditions.


1. Membership Holder

  • Your SportBenefit membership is strictly for personal use only and is non-transferable.
  • The information you provide during registration, such as your name and email, may be cross-verified with your employer or client institution to confirm eligibility.
  • Unauthorized use of a membership (e.g., sharing with others) is prohibited. SportBenefit reserves the right to cancel memberships found in violation of this policy.

2. Accessing Partner Facilities

  • To enter partner gyms, sports clubs, or other facilities, you must:
    1. Scan a designated QR code using the SportBenefit Mobile Application.
    2. Present a valid photo ID (passport, driver’s license, etc.) if requested for verification purposes.
  • Access must be verified by partner facility staff.

3. Geolocation Compliance

  • Remote QR scanning using tools like VPNs or location spoofing to fake geolocation is strictly prohibited.
  • Members must be physically present at partner facilities when accessing services.
  • Violations of this policy will result in immediate termination of the membership without refund. Additionally, the associated partner facility may also face termination of partnership with SportBenefit.

4. Subscription Plans

  • Your subscription provides access to facilities based on your selected plan. Facilities and activities included in each plan are detailed in the SportBenefit app.
  • Changes to your plan (e.g., upgrades or downgrades) can be made and will take effect in the following month.

5. Daily Use Policy

  • Each membership allows for one visit per day to any partner facility or activity included in your plan.

6. Subscription Continuity

  • Subscriptions are automatically renewed each month unless deactivated by you through the SportBenefit portal.
  • Paid subscriptions cannot be interrupted, suspended, or canceled mid-month. Refunds or partial refunds for activated subscriptions are not permitted.

7. Compliance with Partner Rules

  • Members must adhere to the rules and regulations of partner facilities.
  • Non-compliance, damage to property, or misuse of facilities may result in the suspension or termination of your membership.

8. Fraud and Misuse

  • SportBenefit reserves the right to investigate and act on suspected fraudulent behavior, including but not limited to:
    1. Sharing account access with others.
    2. Using multiple devices to access the same account.
    3. Attempting to bypass geolocation requirements.
  • Proven cases of fraud will result in immediate termination of the membership without refund.

9. Employer and SportBenefit Rights

  • Your employer and SportBenefit reserve the right to disallow your enrollment if necessary, including prior to the start of a billing cycle.
  • Specific terms may apply based on agreements between SportBenefit and your employer.

10. Notifications and Changes

  • SportBenefit may update subscription prices, partner facilities, or terms of use. Users will be notified of any changes before implementation.

11. Facility Availability

  • SportBenefit is not responsible for partner facility closures, changes, or unavailability of services.

12. Privacy

  • SportBenefit values your privacy and handles personal data in accordance with our Privacy Policy.

13. Termination of Service

  • SportBenefit reserves the right to refuse service or cancel memberships at its discretion. This includes cases of non-compliance, suspected fraud, or breaches of these Conditions of Use.

Acknowledgment

By completing your registration through SportBenefit, you acknowledge and agree to adhere to these Conditions of Use. Thank you for choosing SportBenefit—we are excited to support your fitness journey!