Sport Benefit Privacy Policy Statement

Introduction

At SportBenefit, we value your privacy and are committed to protecting your personal information. By using the SportBenefit application, you entrust us with your data to access the services we provide. This Privacy Policy outlines how we collect, use, and protect your personal data. You retain the right to request the deletion of your data at any time.

Personal Information We Collect

We collect and process the following categories of personal information:

1. For User Account Creation and Identification:

First Name
Last Name
Email Address
Phone Number

This information is essential to create and maintain your user account and ensure secure access to SportBenefit services.

2. For Geolocation:

To ensure secure access and prevent fraud, we may collect the user’s exact or approximate geolocation information. This complies with application requirements and enhances security.

3. For the Subscriber Panel:

First Name, Last Name, and Email: Used to prepare invoices for services.
Phone Number: Used for app authorization and sending reminders about co-payments, if applicable.

4. For the HR Portal:

First Name, Last Name, and Email: Used to prepare invoices.
Phone Number: Used for app authorization.

5. For the Subscriber Mobile App:

QR Code Scanning: The app may request access to your device’s camera to scan QR codes for entry into partner locations.
Profile Picture Upload: Users may grant access to their device’s camera to upload a profile picture for fraud prevention and compliance. Please note that biometric data used for authentication is managed by your mobile device’s operating system and is not collected or stored by SportBenefit.
Activity History: We track sports activity history to facilitate accurate payments to our suppliers.

To provide seamless service, we may share the following details with our suppliers:

First Name and Last Name
Profile Photo
SportBenefit Subscription Plan
Type of Services Chosen

Error and Performance Monitoring

We share application error data with Sentry.io to monitor performance and improve user experience.

Payment Processing

Payments are securely processed through a trusted third-party provider, Stripe. If you make a payment, we may share the following details with Stripe:

First Name and Last Name
Email Address

Please note that SportBenefit is not responsible for Stripe’s data collection practices. For details on Stripe's data retention and security practices, refer to their Privacy Policy.

Payment Authorization:

By using the SportBenefit app, you authorize Stripe to send instructions to your financial institution to process payments as per the terms of your agreement with us.

Data Security

We prioritize the security of your data and use encryption to protect your information during transmission. Upon request, we will delete all personal information collected. Please note that due to encryption limitations, user data cannot be exported from the app.

Your Rights and Choices

As a user, you have the right to:

Access and Update: Log in to your account or contact us to update your personal information.
Request Deletion: Request the removal of your personal information from our systems.
Opt-Out: Opt-out of specific data processing activities at any time.